Delivery & couriers solution
In delivery, it’s not just taking orders—dispatch operations (couriers, statuses, reports) make the difference. Falcon covers this without extra complexity.
What you get
Key outcomes for delivery setups:
- ✓Fast order taking with fewer address/phone/service-type mistakes
- ✓Delivery tracking and courier performance reports
- ✓A clean link between orders, dispatch ops, and reporting
- ✓Ready for external integrations when needed
Recommended module mix
A solid starting setup:
1+ stores
A management core per store/branch.
1+ menus
Multilingual menus and categories.
Devices
Cashier/online menu/kiosk… any ordering endpoint is a device.
Optional: developer
For external platforms or automation via API/Webhooks.
If delivery orders come from multiple channels (web/phone/cashier), we’ll tailor device setup.
Channels (devices) in delivery
Typical channels in delivery scenarios:
Cashier
Phone/in-person ordering and payment flow.
Online menu / QR
Counts as a device if it can place orders.
Kiosk (optional)
Usually complementary for delivery setups.
KDS / kitchen
Counts as a device if it receives orders and connects.
Rule: any ordering channel connected to the menu = one device.
What dispatch operations cover
In delivery operations, these usually matter:
Create a delivery task and assign a courier
Delivery statuses (assigning/en route/delivered/cancelled)
Courier performance reports (count/time)
Filtering and reporting by date range and store
Suggested rollout
A simple delivery rollout:
Enable service type & order rules
Enable delivery and define phone/address validation rules.
Set up couriers & roles
Create staff/couriers and permissions.
Launch order channels
Connect cashier/web/QR to the menu and test the flow.
Report & optimize
Use reports to improve delivery speed and quality.
If you do delivery
Tell us your ordering channels and courier count—we’ll propose the right setup.